For software solutions providers, the related challenges often go beyond their core capabilities:

• Deep understanding of the industry sector and the specific business processes;
• Scalability to offer such services to a growing customer base, which is especially challenging if the service requires human operators or analysts;
• Know-how and time to set-up and manage quality, non-standard processing services efficiently and cost effectively.

VentureAxis specialises in the outsourcing of non-standard processes around software solutions. Our services allow our clients to concentrate on their core competencies of product design, marketing, business development and customer management while differentiating themselves from competitors by offering a full-service to their end customers.

Our analysts and operators are trained according to a stringent programme which we jointly adapt together with our customers. Quality assurance is key, and we offer a proven transition methodology for a seamless transfer of the processing responsibilities.

All services are built on a resilient and high-performance infrastructure, including large internet bandwidth, hosting facilities and a state-of-the-art offshore processing centre.

VentureAxis has special experience in large-scale digital media processing and in information research, next to more standard offerings such as customer support. Today, some of the world's best-known names in professional sports rely daily on our services to improve their performance and strategies.

Digital media services
The analysis of information stored in multimedia and video formats is a task that can only be automated to a limited and crude extent. But there are a number of good software solutions that consolidate and present such information, once extracted, in a way that generates high value for content owners and other users.

VentureAxis operates, on a large scale, an outsourcing service for digital media processing that can be used for a number of purposes:

• Video Content Analysis
• Archive processing (video, audio, image, text and multimedia content)
• Surveillance and real-time applications
• Sponsorship and advertising placement analysis

Real-time information research
While search engines, "bots", and other content aggregation software can scan the Internet for information in standard formats, the aggregation of either volatile or very unstructured information from a variety of public and proprietary sources remains a task for skilled human analysts. VentureAxis provides and maintains, in a low-cost model:

• Up-to-date, real-time, and specific information databases, for instance, on competitors, rapidly changing market prices or market developments;
• Creation and maintenance of catalogues and inventories of fast moving consumer goods;
• Tailored services like sports or entertainment statistics databases.

Customer support
VentureAxis offers multi-lingual, 24x7 first level support for software solutions, serving end customers as well as internal clients.

Contact us for more detailed information or a discussion of your process outsourcing requirements.